MORE CALLS AT LESS COSTThe evolving needs of a modern business requires more efficient and cost-effective communication solutions. Landlines, specifically, may no longer be the best tool for business telephony, as voice over IP (VoIP) offers better features for operations. Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the broadband Internet rather than the conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. So if you are using a VoIP telephone system, you are basically using the Internet to make phone calls. Using a VoIP system has several benefits for many businesses.
The Benefits of VoIP for Business
Using a VoIP business phone system cuts down communication overhead costs. For example, with VoIP, you just pay for high-speed internet and a cloud telephony subscription. You don’t need to pay to get an additional landline phone for your communication system to follow.
VoIP is also customizable, where you can opt for features like call routing, video call conferencing and mobile device forwarding. Additionally, there are no heavy investments to getting started with Hosted PBX. You don’t need to purchase or maintain a cumbersome telephone system for your business.
Hosted PBX systems also cost less to maintain in the long run, thereby lowering monthly phone bills. The cost of using a VoIP telephone is much cheaper than using a conventional phone. Making long distance, local or international, phone calls are much cheaper over VoIP.
One clear advantage of VoIP systems, unlike conventional phones, is its portability.
Travelling employees can use a VoIP converter, which turns signals from analog phones in their hotels or conference halls into online digital data. Alternatively, they can also use a VoIP adapter, which they can plug into the USB port of their computer to start making and receiving calls.
The convenience and comfort provided by a VoIP telephone system is available all over the world. Using any broadband connection, you can log in to your VoIP telephone, and you will get a dial tone. Regardless of where you are, if you have Internet access, there should not be any problems in terms of costs and connections. VoIP systems are also accessible via email or while you are traveling. Simply take your headset or IP phone, and you can contact staff or clients with a low cost call.
VoIP systems, given its protocol-based nature, can offer compatibility with different hardware and software. It is cost-effective and can be customized to any sized business, making it possible for smaller businesses to scale up their operations quickly as they grow. Cloud services are also self-managed so you don’t need to hire an IT person to set up your communication system.
Some companies refuse to update their telephone systems because they don’t want to lose the calling features they always depend on. The good news is that VoIP systems also support these features.
Employees can still hold and transfer calls, have conference calls, or automate calling menus. They can also send virtual facsimiles with their VoIP phone, minus the need to print and feed it to a separate fax machine. Cloud telephony is also very useful for businesses that often have staff members off-site because calls can be easily diverted regardless of their location, as long as they are connected to the Internet.
Aside from making phone calls, you can also conduct videoconferencing calling through your VoIP phone. This allows you to stay in touch with your co-workers and clients to discuss important deals, affairs, meetings, files, documents, agendas, no matter where you are. Even while you are abroad attending to meetings, you still have the capacity to attend other important meetings in the home office without having to worry about being physically present.
VoIP offers a wide range of features: from call forwarding, blocking, caller ID and voicemail, to remote management, automatic call distribution and interactive voice recognition.
Most businesses already have existing IT systems in place, and VoIP can complement that. Since it is internet-based, hosted VoIP systems can be easily integrated with applications like Outlook, Salesforce and more.
VoIP can integrate with your voicemail, which can be accessed in remote locations. VoIP integrates easily with other systems and helps staff collaborate through voice, video, web conferencing or instant messaging, usually from a single user interface.
Staff can use your communication system remotely and flexibly, with access to your data and network whenever and wherever they need it.
You don’t need a sophisticated infrastructure to implement VoIP, nor do you need new wires and physical phones. We use your existing network architecture to create a functional VoIP system.
Cloud-based systems do not need to be constantly maintained or upgraded, unlike traditional landline phones. As the VoIP provider, we will do the hosting, maintenance and upgrades on your behalf. It’s also very easy to set up and configure.
WHAT WE OFFER
We offer packages to suit your need – based on your monthly telephone usage average. A representative will calculate the per minute cost on your current telephone account – including mobile phone calls between employees and branches, and then work out a package deal that will save you the most.
Your company will be provided with a proper switchboard telephone, desktop telephones and handheld wireless telephones as per your needs. Most mobile phones are capable of making and receiving internet calls, and with the proper configuration, a mobile phone can also act as another telephone extension on your system, which means that inter branch calls will be handled as such.
A softphone application which can be loaded as an Android or iOS app on any mobile device, is also an option to consider if you have people who are mostly on the move.
There are also SIP clients available that run directly from your computer, should you want to make use of a software/headset option.
Options available are:
Zoiper runs on a multitude of different platforms: Mac, Linux or Windows, iPhone and Android – with support for both SIP and IAX, and includes free and paid versions of their software.
Microsip is free open source SIP softphone that runs on Windows OS, and is also portable.